Digital trust
Security and responsible disclosure
A safe route for reporting potential vulnerabilities while protecting users, clients and evidence.
Effective 22 July 2026 · Rihuum Intercontinental Limited · RC 1476119Report a potential issue
Send a concise report to info@rihuum.net with the subject ‘Security report’. Include the affected domain or product, the observed behaviour, safe reproduction steps, impact and a way to contact you. Do not include live credentials, unnecessary personal data or publicly disclose the issue before Rihuum has had a reasonable opportunity to assess it.
Safe research boundaries
Rihuum welcomes good-faith reporting but does not authorise unrestricted security testing through this page.
- Do not access, modify, delete, download or retain another person’s data.
- Do not use denial-of-service, social engineering, physical attacks, spam, malware or automated traffic that degrades service.
- Stop when you have enough evidence to describe the issue; do not establish persistence or pivot to other systems.
- Obtain written authorisation before testing client environments, private portals, third-party systems or production Agentic AI tools.
What happens next
Rihuum will triage the report, protect evidence, assess scope and prioritise remediation according to risk and operating impact. Response timing depends on severity, reproducibility, affected parties and available contact details.
A report is not a guarantee of payment, public credit or a specific resolution date. Any recognition or coordinated disclosure will be agreed explicitly.
Operational security
Rihuum’s engineering standard includes least privilege, protected configuration, supported dependencies, versioned releases, security review, monitoring, tested backup and recovery, incident handling and documented product retirement. These are continuing requirements; publication of this statement is not a certification.
Email info@rihuum.com or use the Rihuum contact centre. Do not send passwords, authentication codes or unnecessary sensitive information.
